We have polished the shipping process, to make it as smooth, clear and effortless as possible. What we wish for you to be sure of, is that your goods will be delivered on time and if there is something wrong with them, we will make sure the matter will be handled immediately.
We do everything we can think of in order to provide you with the full stock specifics, the finest images and sufficient order-details you might need, but if we're missing something or you believe we still have room to improve, please let us know. Your comments, suggestions and questions are very important to us!
Delivered and Damaged:
If you receive a shipment that contains a Manufacture defective item, alert our Customer Service team and return the product within 30 days together with the original receipt.
Once the returned item(s) have been inspected and determined to be defective due to manufacturing, all charges will be credited back to the customer, or will be replaced free of charge to the customer. Defective merchandise does not include damage due to acts of nature, negligence or improper use.
If the item appears to have obvious damage by FedEx or UPS refuse it on the spot and immediately tell the driver to return to shipper. Then, when we receive the package back, we will credit you or replace it.
Refunds will only be credited to the credit card used in the original transaction. We urge you to check each incoming order carefully before acknowledging receipt from the carrier. For your satisfaction and convenience we will be sure to provide you with fast and courteous service.
We have polished the shipping process, to make it as smooth, clear and effortless as possible. What we wish for you to be sure of, is that your goods will be delivered on time and if there is something wrong with them, we will make sure the matter will be handled immediately.
We do everything we can think of in order to provide you with the full stock specifics, the finest images and sufficient order-details you might need, but if we're missing something or you believe we still have room to improve, please let us know. Your comments, suggestions and questions are very important to us!
Delivered and Damaged:
If you receive a shipment that contains a Manufacture defective item, alert our Customer Service team and return the product within 30 days together with the original receipt.
Once the returned item(s) have been inspected and determined to be defective due to manufacturing, all charges will be credited back to the customer, or will be replaced free of charge to the customer. Defective merchandise does not include damage due to acts of nature, negligence or improper use.
If the item appears to have obvious damage by FedEx or UPS refuse it on the spot and immediately tell the driver to return to shipper. Then, when we receive the package back, we will credit you or replace it.
Refunds will only be credited to the credit card used in the original transaction. We urge you to check each incoming order carefully before acknowledging receipt from the carrier. For your satisfaction and convenience we will be sure to provide you with fast and courteous service.
